Account Specialist (Manufacturing)

TL;DR

Account Specialist (Manufacturing): Managing client accounts and fostering long-term relationships within the industrial materials sector with an accent on account growth and customer satisfaction. Focus on optimizing service delivery, addressing client needs, and maintaining high account retention rates.

Location: Remote (Washington, US)

Company

One of the world's largest industrial companies specializing in materials and engineering.

What you will do

• Manage and develop relationships with assigned client accounts.
• Coordinate with functional departments to ensure client requirements are met.
• Act as the primary point of contact for account-related inquiries.
• Monitor account performance and identify opportunities for growth.
• Ensure high levels of customer satisfaction and loyalty.

Requirements

• Must be based in the United States (Washington).
• Experience in account management or a similar client-facing role.
• Strong communication and interpersonal skills.

Culture & Benefits

• Comprehensive health and safety standards and healthcare activities.
• Various financial pension and retirement models.
• Professional training and education programs for personal development.
• Guaranteed regular working hours to support work-life balance.
• Paid vacation, sick leave, and personal days.
• Open and tolerant work culture promoting diversity and inclusion.

Hiring process

• Online application via the career portal.
• Application review and preliminary telephone interview.
• Interviews with the specialist department and HR.
• Contractual agreement and onboarding.