Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing commercial relationships and driving revenue growth for a client base with an accent on renewals, upsells, and cross-sells. Focus on negotiating contracts, delivering business cases, and collaborating with customer success teams to ensure brand protection.

Location: Remote, US (East Coast)

Company

hirify.global delivers AI-powered data, deep analytics, and professional services that support brands to protect their assets, drive growth, and optimize brand presence.

What you will do

• Own the commercial relationship for your client base to maintain and grow revenue.
• Achieve sales targets for renewals, upsells, and cross-sells in collaboration with customer success.
• Negotiate and execute contracts to maximize annual recurring revenue and manage price increases.
• Manage risk assessment plans for the account book and track next steps for at-risk accounts.
• Forecast weekly, monthly, and quarterly performance while keeping Salesforce updated.
• Deliver business cases, account plans, and regular business reviews to stakeholders.

Requirements

• Previous experience in B2B Sales, Account Management, or Customer Success with commercial responsibility.
• Proven track record of meeting and exceeding revenue and retention targets.
• Experience working in technology or SaaS companies, preferably in the IP space.
• Demonstrable knowledge of procurement, contract processes, and negotiation.
• Must be based in the US (East Coast).
• Willingness to travel approximately 25%.

Nice to have

• Experience working within the Brand Protection or Intellectual Property industry.

Culture & Benefits

• Flexible work environment with fully remote options.
• Opportunities to travel to client meetings and industry events.
• Ability to join committees to advocate for brand owners and track industry trends.
• Work with a global company trusted by over 5,000 customers worldwide.