Account Manager (SMB)

TL;DR

Account Manager (SMB): Managing and growing a book of business within the SMB segment with an accent on retention, expansion revenue, and consultative sales. Focus on executing the full sales cycle, managing renewals, and driving customer outcomes through proactive engagement and platform expertise.

Location: Must be based in London and able to work from the office 3 days per week

Company

hirify.global is a leading AI-native go-to-market solution for revenue teams, providing a unified platform for B2B contact data and outreach automation.

What you will do

• Manage a book of approximately 300 SMB accounts to drive expansion and retention.
• Execute the full sales process from initial discovery to negotiation and closing.
• Conduct 5+ meetings daily, focusing on upsells, renewals, and platform demonstrations.
• Collaborate with Customer Success, Support, and Product teams to ensure seamless customer experiences.
• Maintain accurate pipeline data and Salesforce hygiene to forecast outcomes within a 10% margin.
• Handle objections and provide consultative value to Director-level contacts in sales and marketing departments.

Requirements

• Minimum 1 year of experience managing a large book of existing accounts in the SMB segment.
• Must be willing to work from the London office 3 days per week.
• Proven track record of consistently meeting or exceeding sales quotas for at least 3 quarters.
• Strong consultative selling skills with the ability to influence technical and non-technical stakeholders.
• Ability to thrive in a competitive, fast-paced environment and manage time effectively.
• Adaptability to learn new technologies and implement AI-driven productivity tools.

Culture & Benefits

• Work in an AI-native, high-performance environment that values continuous improvement.
• Collaborative team culture with a focus on extreme ownership and bold action.
• Opportunities for professional growth and autonomy in a fast-growing SaaS company.
• Supportive team structure across departments to help achieve individual and company goals.