Head of People Operations (SaaS)

TL;DR

Head of People Operations (SaaS): Building and running a distributed hub model to deliver an excellent people experience across multiple global locations with an accent on operational execution, autonomy, and AI-native automation. Focus on managing distributed hub teams, coordinating multi-country employment frameworks, and integrating AI into HR infrastructure.

Location: Amsterdam, Netherlands. Hybrid work is available, and relocation support is provided for the employee and their family.

Company

hirify.global is an AI-powered conversational growth platform helping creators and brands engage audiences across social media platforms like Instagram, WhatsApp, and TikTok.

What you will do

• Lead and execute the People Operations hub model across the Netherlands, Spain, Armenia, US, Brazil, and Remote hubs.
• Manage and develop People Operations Partners to ensure autonomous, high-quality local execution of the full employee lifecycle.
• Partner with domain leads in Payroll, Compliance, People Tech, and Rewards to maintain global standards and operational accuracy.
• Implement AI-native operations by automating repeatable tasks, employee queries, and onboarding workflows.
• Oversee multi-country compliance, visa support, and office facilities management in coordination with global standards.
• Define and track success through an OKR cascade for each hub location.

Requirements

• 10+ years of experience in People/HR Operations leadership within multinational environments.
• Proven track record of building and managing distributed operating models in fast-scaling SaaS or startup environments.
• Experience with organizational change management and transitions handled with operational rigor.
• Strong systems thinking and an AI-native operating instinct to automate HR processes.
• Ability to manage employment frameworks and compliance across the US, EU, Brazil, and Armenia.
• Executive presence and ability to partner effectively with senior leadership.

Culture & Benefits

• Hybrid work model with flexible time off and a policy to work from where you need to.
• Comprehensive health insurance for employees and their families.
• Professional development budget for conferences, online courses, and learning resources.
• Flexible benefits budget adaptable to health, wellbeing, family, or home office needs.
• AI-first work environment with default access to tools like Claude and OpenAI.
• In-office perks including free meals, snacks, and company-funded sports activities.