Specialist People Operations (French Speaking)

TL;DR

Specialist People Operations (French Speaking): Deliver Tier 1 frontline employee lifecycle support, managing employee inquiries and transactional administration from hire to retire with an accent on execution accuracy, SLA/KPI adherence, and high-volume case management. Focus on resolving first-line requests in ServiceNow, maintaining employee data changes in Workday and related HR systems, and escalating complex cases while supporting compliance, payroll validation, and baseline immigration administration.

Location: Amsterdam, Netherlands

Company

hirify.global provides travel and accommodation services powered by data and technology.

What you will do

• Manage Tier 1 case management: triage and resolve employee tickets in ServiceNow while meeting SLAs, KPIs, and service standards.
• Perform lifecycle administration: execute accurate employee data changes across Workday and other internal People systems.
• Own day-to-day operations for assigned business accounts/regions and handle smart escalation of complex or sensitive cases.
• Support compliance and documentation: handle sensitive employee data under GDPR and local privacy rules; generate and securely store lifecycle documents.
• Validate monthly payroll reports and collaborate with external payroll providers to ensure correct local registrations.
• Provide baseline administrative support for visa/immigration processes in coordination with Global Mobility and external vendors.

Requirements

• 2–3 years of relevant experience in People Operations.
• Strong grasp of French statutory regulations governing People Operations and lifecycle administration.
• Fluent in French and English.
• Experience partnering with internal and external stakeholders across HR functions.
• Strong understanding of HRIS systems; Workday experience preferred.
• Excellent communication skills in English and strong analytical skills with high attention to detail and accuracy.

Culture & Benefits

• Annual paid time off and generous paid leave scheme (including parent, grandparent, bereavement, and care leave).
• Hybrid working with flexible arrangements and up to 20 days per year working from abroad (home country).
• Industry-leading product discounts (up to 1400 per year), including automatic Genius Level 3 status and hirify.global wallet credit.
• Inclusion-focused culture with support for colleagues with disabilities during the application and interview process.

Hiring process

• Application review and pre-employment screening if the application is successful.
• Interviews and evaluation of fit for the role’s People Operations responsibilities.