Head of Program Delivery (Fintech)

TL;DR

Head of Program Delivery (Fintech): Establishing and leading a program delivery function to ensure consistent delivery of high-scale client programs with an accent on organizational capability, senior stakeholder management, and operational rigor. Focus on building a scalable delivery model, coaching program leads, and personally directing strategically significant institutional client engagements.

Location: Must be based in New York or Toronto (Hybrid: 2 days per week in office)

Salary: $221,000–$331,000 USD (New York) / $229,000–$275,000 CAD (Toronto)

Company

The world’s leading provider of integrated investment management solutions and an independent subsidiary of the Deutsche Börse Group.

What you will do

• Build and lead a team of Program Delivery Leads, establishing a high-performance culture and clear standards of excellence.
• Define and refine the operational framework for program delivery, including cadences, core artifacts, and communication standards.
• Personally lead delivery on the most strategically significant flagship client programs.
• Serve as the senior hirify.global relationship owner for key clients, ensuring a coordinated and professional partner experience.
• Manage systemic risks across the program portfolio and lead decision-making forums to align internal and client stakeholders.
• Continuously improve delivery practices by turning real-world experience into repeatable, scalable standards.

Requirements

• 8+ years in enterprise software delivery, with at least 3 years in a leadership role managing program managers or delivery leads.
• Proven success building or scaling a program delivery function in enterprise B2B environments.
• Solid understanding of financial markets and the institutional investment management landscape (front, middle, and back office).
• Direct experience delivering financial software to institutional clients, including architectural and operational knowledge.
• Familiarity with modern software development practices, including Agile and engineering tradeoffs.
• Strong executive presence and ability to communicate effectively between technical and commercial audiences.

Culture & Benefits

• Global hybrid work policy requiring office attendance two days per week.
• Comprehensive benefits including health care, leave, and retirement plans.
• Eligibility for an annual discretionary bonus.
• People-centered organization focused on skills development and relationship building.
• Inclusive environment that values diverse perspectives and equal opportunities for all.