Senior Account Executive (AI)

TL;DR

Senior Account Executive (AI): Leading strategic growth and market expansion for hirify.global Cloud CX within high-value enterprise accounts in Malaysia with an accent on new logo acquisition and recurring revenue growth. Focus on orchestrating complex sales cycles, engaging C-level executives, and driving digital transformation through AI-powered experience orchestration.

Location: Must be legally permitted to work in Malaysia (Hybrid in Kuala Lumpur)

Company

hirify.global is an AI-powered experience orchestration platform helping organizations deliver personalized customer service and operational efficiency.

What you will do

• Execute the Malaysia enterprise sales strategy to increase market share and visibility across high-value accounts.
• Manage a portfolio of strategic enterprise accounts, focusing on large-scale opportunities with strong ARR potential.
• Identify and close net-new business in priority sectors including financial services, telecommunications, and healthcare.
• Build trusted relationships with C-level executives and transformation sponsors to align customer priorities with business outcomes.
• Lead complex, multi-stakeholder sales cycles using MEDDPICC or equivalent methodologies.
• Collaborate with presales and technical teams to translate customer requirements into compelling solution narratives.

Requirements

• 10+ years of experience in enterprise technology sales (SaaS, Cloud, CX, CRM, or AI platforms).
• Proven track record of closing and expanding high-value deals, including transactions above USD 500k.
• Deep understanding of the Malaysia enterprise market, including business culture and regulatory considerations.
• Strong command of enterprise sales methodologies such as MEDDPICC, Challenger Selling, or Value-Based Selling.
• Legal authorization to work in Malaysia is strictly required.
• Fluency in English.

Nice to have

• Proficiency in Bahasa Malaysia.
• Experience selling CCaaS, UCaaS, or CPaaS solutions.
• Established relationships within Malaysian financial institutions, telcos, or government-linked organizations.
• Experience working within regional or matrix organizations across Southeast Asia or APAC.

Culture & Benefits

• Flexible-first work culture designed to support global collaboration.
• Growth opportunities through mentorship, leadership development, and education support.
• Well-being resources and regionally tailored programs for employees and their families.
• Unique perks including paid volunteer time and "August Free Fridays".

Hiring process

• Application review by the Talent Acquisition and hiring teams.
• Initial screening interview via Zoom with a Talent Acquisition Partner.
• Interviews with the hiring manager and team members, typically not exceeding five stages.