Senior Account Executive, Enterprise (AI)

Location: Kuala Lumpur, Malaysia (flexible); hybrid role. Applicants must be legally permitted to work in Malaysia.

Company

hirify.global provides an AI-powered experience orchestration platform connecting people, systems, data, and AI for customer and employee experience transformation.

What you will do

• Execute the Malaysia enterprise sales strategy and grow market presence across high-value accounts.
• Acquire new enterprise customers and expand existing accounts through cross-sell, up-sell, renewals influence, and partner-led opportunities.
• Build pipeline, manage forecasts, and lead complex sales cycles from discovery through negotiation and executive close.
• Develop trusted relationships with C-level executives, business leaders, technology stakeholders, and transformation sponsors.
• Lead conversations around customer experience modernization, cloud transformation, AI-enabled engagement, and operational efficiency.
• Collaborate with presales, customer success, partners, legal, finance, and executive stakeholders on solution narratives and proposals.

Requirements

• 10+ years of technology sales experience in enterprise software, SaaS, cloud, CX, CRM, contact center, AI, or data platforms.
• Proven success selling complex technology solutions and closing high-value enterprise deals, including transactions above USD 500,000.
• Strong understanding of the Malaysia enterprise market, including business culture, buying behavior, regulations, and industry dynamics.
• Experience engaging senior executives and orchestrating cross-functional enterprise sales teams.
• Strong command of MEDDPICC, challenger selling, or value-based selling methodologies.
• Fluency in English and legal permission to work in Malaysia are required. Bachelor’s degree in a related field is preferred.

Nice to have

• Bahasa Malaysia proficiency.
• Experience selling customer experience, contact center, workforce engagement, or digital engagement platforms.
• Familiarity with cloud, AI, analytics, journey orchestration, CCaaS, UCaaS, CPaaS, or enterprise AI solutions.
• Established relationships with Malaysian enterprises, financial institutions, telecommunications providers, healthcare groups, or government-linked organizations.
• Experience in regional or matrix organizations across Southeast Asia or Asia Pacific.

Culture & Benefits

• Flexible-first ways of working within a global organization.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored employee and family programs.
• Work with AI-powered technology serving more than 8,000 organizations worldwide.

Hiring process

• Application review by the Talent Acquisition team and hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Typically no more than five interviews, followed by final-step communication.