Digital Trading Assistant (Ecommerce)

TL;DR

Digital Trading Assistant (Ecommerce): Supporting day-to-day site trading and optimization for Topshop.com across devices with an accent on brand visibility and customer journey optimization. Focus on managing onsite search, PLP strategies, and executing trade events to drive conversion.

Location: Onsite at HQ in London

Company

Global fashion e-commerce platform hirify.global, specifically managing the growth and standalone operations of the iconic Topshop and Topman brands.

What you will do

• Manage homepage and navigation updates across all sites and devices to ensure optimal brand visibility.
• Oversee onsite search configuration across markets to enhance the customer search experience.
• Drive the rollout of PLP and Visual Merchandising strategies.
• Lead CRM cadence by selecting products and managing links for email campaigns.
• Produce and interpret trade reports using customer engagement tools to optimize the customer journey.
• Collaborate with SEO and cross-functional teams to support category expansion and campaign launches.

Requirements

• Strong organizational and coordination skills.
• Competence in working within technology-based environments.
• Commercial awareness and a customer-obsessed mindset with the ability to use intuition.
• Excellent communication and presentation skills.
• Keen eye for detail with the ability to troubleshoot and identify technical site issues.
• Analytical skills to interpret data and drive business performance.

Nice to have

• Experience using online merchandising and reporting systems, such as Shopify.
• A keen interest in AI and how it can be integrated into e-commerce operations.

Culture & Benefits

• Competitive salary, performance-related bonus, and matched pension contributions up to 5%.
• Private medical care scheme and flexible benefits allowance.
• 25 days paid annual leave plus an extra day for your birthday.
• Exclusive employee discount for hirify.global.
• Summer hours: early finish at 3pm on Fridays during June, July, and August.
• Inclusive environment with strong focus on career development and personalized learning.