Head Of Account Management (Fintech)

TL;DR

Head of Account Management (Fintech): Leading the strategic growth engine for the SME & Growth segment with an accent on GTM strategy, product adoption, and team leadership. Focus on scaling a high-performing organization of 25+ professionals, driving commercial outcomes, and serving as a trusted advisor to key clients.

Location: Must be based in Sydney

Company

hirify.global is a unified global payments and financial platform empowering businesses with integrated solutions for accounts, payments, and treasury.

What you will do

• Lead, coach, and scale a high-performing organization of 20+ Account Managers and CSMs by managing four direct Team Leads.
• Develop and execute GTM strategies to drive product adoption, revenue growth, and customer retention.
• Build and maintain strong relationships with key clients as a trusted advisor.
• Collaborate cross-functionally with Product, Engineering, Marketing, and Revenue Operations to translate customer needs into product improvements.
• Set and report on team goals focused on revenue, product penetration, and customer satisfaction.
• Anticipate and resolve complex client issues, acting as the primary escalation point.

Requirements

• 12+ years of sales or account management experience, with at least 8 years in leadership roles.
• Proven track record of building and leading high-performing teams in high-growth environments.
• Deep understanding of the fintech and payments ecosystem, including regulations and digital transformation.
• Exceptional communication and stakeholder management skills with experience engaging C-level executives.
• Experience developing and executing GTM strategies and managing complex client portfolios.
• Bachelor’s degree required.

Nice to have

• Experience in consulting, investment banking, or high-growth technology environments.
• Technical proficiency with CRM and analytics tools like Salesforce, Looker, or SQL.
• Experience with API-based or SaaS product sales.

Culture & Benefits

• Work in a high-growth, ambitious environment with a team of 2,200+ innovators globally.
• Opportunity to tackle complex, high-visibility problems in the global payments space.
• Collaborative culture that values founder-like energy, curiosity, and fast decision-making.
• Focus on accelerated learning and professional growth.