Client Account Manager (Fintech)

TL;DR

Client Account Manager (Fintech): Driving revenue growth across a large portfolio of existing and dormant B2B clients with an accent on proactive outbound engagement and reactivation of trading activity. Focus on cross-selling financial solutions, including FX, corporate cards, and spend management, while building long-term relationships with finance leaders and business owners.

Location: Sydney, Australia (Hybrid)

Company

hirify.global is a leading global financial operations company providing businesses and accounting firms with real-time financial control and cross-border payment solutions.

What you will do

• Execute high-volume outbound engagement via phone, email, and virtual meetings to re-engage dormant clients.
• Drive cross-sell and upsell opportunities across FX, corporate cards, and spend management products.
• Build and maintain relationships with finance leaders, business owners, and key decision-makers.
• Translate client needs into tailored financial solutions and value-based outcomes.
• Maintain accurate pipeline management, forecasting, and CRM records in Salesforce.
• Consistently achieve and exceed activity, engagement, and revenue targets.

Requirements

• 2.5+ years of experience in Account Management, Business Development, or Relationship Management within B2B SaaS, FinTech, or Financial Services.
• Proven track record of success in upselling, cross-selling, and outbound sales in a target-driven environment.
• Strong consultative sales approach with the ability to uncover needs and tailor solutions.
• Confident using SaaS tools and CRM systems, with a preference for Salesforce.
• Excellent verbal and written communication skills with the ability to build trust quickly.
• Post-secondary degree or diploma in a related field or equivalent professional experience.

Culture & Benefits

• Attractive compensation and benefits package.
• Hybrid work model supporting flexibility and work-life balance.
• Inclusive, diverse, and non-hierarchical culture that values innovation and initiative.
• Strong career development pathways across sales, account management, and leadership functions.
• Comprehensive parental leave (16 weeks) and birthday leave.
• Access to leadership training, internal mobility, and online learning resources.