Qualitative UX Researcher (AI)

TL;DR

Qualitative UX Researcher (AI): Leading end-to-end user research for Suno's mobile and web entertainment platform with an accent on qualitative methods, usability testing, and rapid insight synthesis. Focus on understanding user engagement, shaping product decisions in a fast-paced environment, and advocating for the user experience across the entire creator journey.

Location: Must be eligible to work in the US and must be willing to work on-site 5 days per week in Los Angeles.

Salary: $75 – $90 per hour.

Company

Suno is a fast-growing consumer entertainment company and a leader in AI music, backed by top-tier investors including Bond Capital, Lightspeed, and NVIDIA.

What you will do

• Lead end-to-end qualitative research including interviews, usability tests, and diary studies for mobile and web.
• Develop and deploy surveys to complement qualitative findings and validate hypotheses.
• Collaborate with Product, Design, and Engineering to scope research and synthesize actionable insights.
• Deliver research at the speed of the product team to influence daily decision-making.
• Advocate for the user across all touchpoints from onboarding to content discovery.
• Establish and evolve research best practices to support rapid experimentation.

Requirements

• 3+ years of industry experience in UX research with a focus on qualitative methods.
• Must be eligible to work in the US.
• Must be willing to work on-site 5 days per week in Los Angeles.
• Must be willing to work 40 hours per week.
• Proven track record of research that directly drove product decisions or roadmap shifts.
• Strong communication skills and ability to build thought partnerships with PMs and designers.

Nice to have

• Experience as a single researcher in a startup environment.
• Experience with mobile consumer apps in audio, social, or music.
• Proficiency with AI and generative technologies.
• Experience using Suno to create music.

Culture & Benefits

• Opportunity to shape a new medium in creative entertainment.
• Work with a small, high-intensity team focused on quality.
• 6-month contract with the potential to convert to a full-time position.
• Fast-paced, high-ownership environment.