Staff UX Researcher (AI)

TL;DR

Staff UX Researcher (AI): Leading high-impact research to shape product strategy for an AI-powered business management platform with an accent on multi-method research initiatives and cross-functional alignment. Focus on synthesizing complex findings into actionable narratives and leveraging AI to optimize the research workflow.

Location: Hybrid to New York hub, 3 days per week

Salary: $155,000 – $175,000 per year + Equity

Company

hirify.global is an AI-powered business management platform designed to help independent professionals attract leads, manage projects, and process payments.

What you will do

• Own end-to-end multi-method research initiatives to shape product direction and cross-functional priorities.
• Generate actionable insights to drive confident decision-making for both members and the business.
• Create compelling narratives connecting research findings to executive and business strategy.
• Align cross-functional teams around research goals and facilitate shared ownership of outcomes.
• Integrate AI tools into the research process for participant outreach, data analysis, and reporting.
• Champion user research at the department level to identify emerging opportunities based on member needs.

Requirements

• At least 5 years of experience owning complex UX research across multiple workstreams.
• Proficiency in a variety of qualitative and quantitative research methods.
• Exceptional written, visual, and verbal communication skills for presenting to executive audiences.
• Experience with tools such as Qualtrics, Ballpark, UserTesting, User Interviews, or Great Question.
• Must be based in New York for a hybrid setup (3 days per week).
• Master's degree or PhD in sociology, psychology, HCI, or a related field is preferred.

Nice to have

• Experience coaching and mentoring peers across functions by scaling best practices.
• Forward-thinking mindset regarding AI and its application in enhancing research effectiveness.

Culture & Benefits

• Mission-driven environment focused on the success of creative business owners.
• Competitive salary and meaningful equity grants.
• Comprehensive wellness programs and exceptional family leave policies.
• Collaborative culture built on growth mindset, ownership, and transparency.