Client Acquisition & Appointment Booking Coordinator

TL;DR

Client Acquisition & Appointment Booking Coordinator (Sales): Driving business growth by generating qualified leads and booking appointments for a diverse portfolio of service-based clients with an accent on outbound calling and performance tracking. Focus on managing multiple client accounts, meeting measurable booking targets, and maintaining high accountability standards within Australian business hours.

Location: Remote (Must be available to work 9:00 am to 6:00 pm Australian Eastern Time)

Company

A growing digital marketing services agency specializing in lead generation and appointment setting for service-based industries.

What you will do

• Generate qualified leads for the company and its diverse client portfolio.
• Book appointments and quotations for client representatives to visit prospects on-site.
• Conduct outbound calling campaigns using Microsoft Teams.
• Maintain detailed appointment and lead tracking records in Excel.
• Provide daily email reports on booking activities and conversion results.
• Manage multiple client accounts simultaneously while adhering to established scripts and processes.

Requirements

• 3-4 years of proven experience in lead generation and appointment setting.
• Strong communication skills with clear English proficiency.
• Willingness to work 9:00 am to 6:00 pm Australian Eastern Time.
• Proficiency with Microsoft Teams for calling and Excel for reporting.
• Ability to meet measurable booking targets within the first two weeks.

Nice to have

• Experience working with service-based businesses like cleaning or pest control companies.
• Background in environments with investor oversight or high-accountability performance metrics.

Culture & Benefits

• Permanent work-from-home arrangement.
• Opportunity to work with a diverse portfolio of growing industries.
• Established systems and processes for immediate success.
• Clear performance metrics with measurable impact on business growth.
• Health insurance coverage for eligible locations.

Hiring process

• Initial application via company career site.
• Completion of assessment questions, technical check, and voice recording.