Activation Specialist (SaaS)

TL;DR

Activation Specialist (SaaS): Engaging new customers to activate security technology and deliver product value with an accent on onboarding, product demos, and customer relationship management. Focus on guiding customers through deployment, ensuring product adoption, and driving long-term customer success.

Location: Must be based in the United Kingdom

Company

hirify.global is a global leader in self-healing Zero Trust platforms, ensuring cyber resilience for distributed workforces across over 13 million endpoints.

What you will do

• Become a subject matter expert on the platform and deliver compelling product overviews.
• Guide new customers through the deployment and configuration process.
• Understand customer workflows to drive product adoption and active usage.
• Collaborate with Sales, CX, and Product teams to escalate and resolve customer needs.
• Triage technical issues to the support team and engage with OEM partners.
• Recommend complementary solutions and advise on integrations.

Requirements

• Must be based in the United Kingdom
• 2+ years of experience in a SaaS high-tech environment.
• Strong communication and interpersonal skills for building customer relationships.
• Knowledge of IT practices and endpoint security (anti-virus, encryption, DLP).
• Basic configuration knowledge of TCP/IP networks and perimeter devices.
• Setup and administration skills for Windows, Mac OS, and Chrome OS.

Nice to have

• Fluency in a secondary European language (French, German, Spanish, etc.).

Culture & Benefits

• Opportunity to shape the next decade of security innovation.
• Work within a global, distributed team environment.
• Focus on professional growth and subject matter expertise training.
• Inclusive culture committed to equal employment opportunity.