Account Manager

TL;DR

Account Manager (SaaS): Driving revenue growth through the expansion of existing accounts with an accent on identifying upsell and cross-sell opportunities within a portfolio of IT management and cybersecurity solutions. Focus on building strong client relationships, executing strategic sales plans, and consistently exceeding quotas in a fast-paced, metrics-driven environment.

Location: Must be based in Norwalk, CT

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers and internal IT organizations worldwide.

What you will do

• Proactively engage with current customers to identify and close upsell and cross-sell opportunities.
• Build and maintain strong relationships with key decision-makers to ensure long-term satisfaction.
• Develop and execute tailored account strategies, including regular business reviews.
• Monitor customer adoption metrics and address challenges to drive expansion.
• Consistently meet and exceed sales quotas while delivering value to clients.
• Collaborate with internal Customer Success and Sales teams to ensure seamless solution implementation.
• Maintain accurate records of all interactions and opportunities within Salesforce.

Requirements

• 1+ years of B2B or B2C sales experience, preferably in technology or SaaS.
• Proven track record of exceeding sales targets.
• Ability to thrive in a fast-paced, metrics-driven environment.
• Proficiency in using CRM tools, specifically Salesforce.
• Strong analytical skills with the ability to create accurate sales forecasts.
• Excellent organizational, interpersonal, and communication skills.

Culture & Benefits

• High-growth, high-performance work environment.
• Culture centered around innovation, accountability, and results.
• Opportunity to work with a global leader in IT management software.
• Commitment to equal employment opportunity and inclusive workplace practices.