Senior Client Success Manager - Enterprise

Location: Singapore. Candidates must have valid authorization to work in Singapore; visa sponsorship is not available.

Company

hirify.global provides a global data and AI platform that helps investment professionals manage complex financial, portfolio, market, and client information.

What you will do

• Oversee the enterprise client lifecycle from implementation and go-live through adoption, growth, and renewal.
• Build strategic relationships with stakeholders ranging from daily users to C-suite executives.
• Develop account plans and data-driven engagement strategies with the Account Executive to support expansion, retention, and recurring revenue growth.
• Lead client presentations, product demonstrations, business reviews, and education on platform enhancements.
• Represent client needs across Product, R&D, Support, and other cross-functional teams.
• Identify and resolve functional or workflow obstacles while maintaining expertise in wealth management industry trends.

Requirements

• Extensive experience in client-facing, sales, client success, client management, strategy, or technical account management roles.
• Background in financial services, wealth management, wirehouses, broker-dealers, banks, private banks, large enterprises, or consulting firms.
• Experience driving revenue growth, organizational change, product adoption, and solutions for complex client situations.
• Track record managing sophisticated enterprise projects and complex relationships at scale.
• Strong executive presence, communication, presentation, analytical, prioritization, and problem-solving skills.
• Bachelor’s degree or equivalent professional experience; willingness to travel occasionally.

Culture & Benefits

• Values ownership, collaboration, client advocacy, innovation, and continuous learning.
• Inclusive equal opportunity environment with reasonable accommodations available during hiring and employment.
• Work with an international client base and cross-functional teams across multiple global offices.

Hiring process

• Formal interview process required before any offer is made.
• hirify.global does not request equipment purchases as part of onboarding.