Renewals Manager (SaaS)

TL;DR

Renewals Manager (SaaS): Managing the end-to-end renewal lifecycle for a portfolio of customers to protect and grow recurring revenue with an accent on commercial negotiations and churn reduction. Focus on transitioning customers to consumption-based pricing models and leveraging AI-powered tooling for account health analysis.

Location: Remote, US (Must be a resident of the United States)

Salary: $65,520 - $110,880 USD

Company

hirify.global is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and accelerate digital transformation.

What you will do

• Own the end-to-end renewal lifecycle for an assigned portfolio of customer contracts from engagement to signing.
• Develop and execute account-level renewal strategies to protect recurring revenue and reduce churn.
• Lead commercial and contractual negotiations, managing pricing discussions, terms, and timelines.
• Identify and qualify upsell and cross-sell opportunities in partnership with Sales and Customer Success.
• Monitor customer health and usage signals to proactively drive mitigation plans for at-risk renewals.
• Maintain accurate renewal pipelines and forecasts within CRM systems to enable clear reporting.

Requirements

• Experience owning the end-to-end renewal motion for B2B SaaS subscription contracts.
• Proven track record of meeting or exceeding renewal and retention goals.
• Proficiency with CRM platforms such as Salesforce or HubSpot and strong analysis skills in Excel or Google Sheets.
• Ability to navigate complex procurement processes and build productive relationships with stakeholders.
• Must be based in the United States.

Culture & Benefits

• All-remote, asynchronous work environment.
• Flexible Paid Time Off.
• Equity compensation and Employee Stock Purchase Plan.
• Growth and Development Fund for continuous learning.
• Home office equipment support.
• Comprehensive health, finance, and well-being benefits, including parental leave.