Renewal Specialist (SaaS)

TL;DR

Renewal Specialist (SaaS): Managing the end-to-end renewal lifecycle for a global portfolio with an accent on high-stakes negotiation, cross-functional orchestration, and revenue retention. Focus on driving internal alignment between Sales, Legal, and Finance while identifying strategic upsell and cross-sell opportunities within a high-velocity environment.

Location: Must be based in the United States

Salary: $80,000 – $89,648 per year (based on $38.46 - $43.10 hourly)

Company

hirify.global is a high-growth leader in AI-powered identity security, providing a platform that manages and governs access for Fortune 500 companies and government institutions.

What you will do

• Manage the full renewal cycle, engaging customers 90–120 days in advance to navigate terms and secure commitments.
• Act as the connective tissue between Sales, Legal, Finance, and Customer Success to drive cross-functional consensus.
• Identify and execute upsell, cross-sell, and co-terming opportunities to maximize account value.
• Maintain accurate renewal data and churn risk forecasts within Salesforce.
• Negotiate complex contract terms with enterprise customers while ensuring compliance with pricing guidelines.

Requirements

• Must be based in the United States
• 3–4 years of experience in SaaS renewals or Account Management.
• Pro-level proficiency with Salesforce and CPQ tools.
• Strong negotiation skills with experience navigating procurement hurdles and influencing decision-makers.
• Ability to thrive in a fast-paced, high-velocity environment with shifting priorities.

Nice to have

• Experience in Cybersecurity or Identity Management.
• Bilingual skills (English/Spanish).

Culture & Benefits

• Competitive compensation package including equity.
• Comprehensive benefits package.
• Collaborative, growth-oriented culture focused on integrity and customer success.
• Opportunities for career advancement in a fast-scaling organization.