Renewal Account Executive (SaaS)

TL;DR

Renewal Account Executive (SaaS): Managing a portfolio of high-value customer renewals and identifying expansion opportunities for an AI Search platform with an accent on contract negotiation, forecasting, and risk mitigation. Focus on maximizing long-term contract value, coordinating cross-functionally with Sales and Customer Success, and ensuring on-time renewal rates.

Location: Remote (Must be based in the United States)

Salary: $100,000 - $120,000 USD (OTE)

Company

A pioneer and market leader in AI Search, powering over 30 billion search requests weekly for over 17,000 businesses.

What you will do

• Execute a portfolio of renewal contracts in an assigned territory, ensuring on-time closure.
• Partner with Account Executives to develop and execute win/win negotiation strategies to maximize long-term contract value.
• Manage the end-to-end renewal process, including quotes, forecasting, and coordinating with legal and procurement.
• Identify growth opportunities and expansion potential within the customer portfolio.
• Maintain accurate renewal forecasts and communicate risks to internal leadership.
• Collaborate cross-functionally with Sales, Customer Success, Finance, and Legal teams.

Requirements

• 3+ years of customer-facing experience at a SaaS or Software company.
• Must be based in the United States.
• Experience managing strategic and enterprise-level accounts.
• Proficiency with Salesforce CRM.
• Strong negotiation skills and financial acumen.
• Excellent presentation and communication skills.

Nice to have

• Experience with Gainsight or other enterprise CRM/customer service applications.
• Experience leveraging AI to drive operational efficiencies.
• Proven track record of negotiating complex multi-year service contracts.
• Ability to conduct persuasive value conversations at the executive level.

Culture & Benefits

• Flexible workplace model emphasizing impact and output over physical location.
• High-trust environment offering significant autonomy.
• Inclusive workplace valuing grit, trust, candor, care, and humility.
• Competitive total rewards package including base salary and commission.