Partner Success Manager (Japan)

TL;DR

Partner Success Manager (Japan): Driving the activation, adoption, and revenue growth of strategic hosting and service partners in the Japanese market with an accent on operationalizing partnerships and executing go-to-market strategies. Focus on reducing time-to-value, increasing partner-driven MRR, and ensuring long-term retention through proactive health monitoring and cross-functional collaboration.

Location: Must be located in Japan and have the legal right to work in Japan.

Company

hirify.global is an AI-enabled security and web infrastructure company protecting over 2.3 million websites through its flagship product, GateKeeper.

What you will do

• Lead end-to-end partner onboarding to ensure fast go-lives and reduce time-to-first-value.
• Embed security solutions into partner workflows, sales motions, and support processes.
• Identify and execute upsell, cross-sell, and expansion opportunities to drive partner-driven MRR.
• Monitor partner health and proactively mitigate churn risks.
• Enable partner sales teams with positioning, messaging, and playbooks.
• Act as the voice of the partner internally to provide regional insights.

Requirements

• 3–6+ years of experience in Partner Success, Customer Success, or Account Management within SaaS, Hosting, or Cloud.
• Proven experience working with partners in the Japanese market.
• Fluent in English and Japanese.
• Must have the legal right to work in Japan.
• Strong commercial mindset with experience in channel-based business models.
• Ability to navigate cultural and business nuances in Japan.

Culture & Benefits

• Direct impact on revenue growth and the expansion of a global partner ecosystem.
• Opportunity to shape a Partner Success function from the ground up.
• Fast-paced, entrepreneurial work environment.
• Focus on diversity and inclusive team culture.