IT Support, Netcompany Operations

Location: Copenhagen, Denmark

Company

hirify.global develops digital solutions for public and private sector clients and provides operational IT services.

What you will do

• Handle IT support requests through a ticketing system, including hardware orders and software license assignments.
• Receive, prepare, and distribute hardware.
• Maintain service documentation and knowledge-management materials.
• Review and update work instructions and process documentation.
• Optimize operational workflows and contribute to developing, splitting, or consolidating procedures.

Requirements

• Relevant IT-related education.
• Experience in IT support or service desk work.
• Familiarity with Windows 11, Azure AD, SharePoint, and M365.
• Knowledge of general ITSM and a process-oriented approach.
• Full professional proficiency in Danish and English, written and spoken.
• Structured, analytical, collaborative, and curious about learning new technologies and processes.

Culture & Benefits

• Personal mentor support focused on professional development and well-being.
• Access to hirify.global Academy courses and seminars covering technology and customer management.
• Inclusive work culture based on collaboration, mutual trust, respect, and equal development opportunities.
• Opportunities to collaborate internationally with colleagues across departments and countries.
• Social and professional events for networking and knowledge sharing.

Hiring process

• Submit a resume and motivational letter through the recruitment system.
• Reasonable adjustments and additional interview support are available upon request.