Senior Quality Assurance Analyst (Financial Crime)

TL;DR

Senior Quality Assurance Analyst (Financial Crime): Delivering independent oversight on customer account reviews across Consumer Relationships with an accent on AML, KYC, and transaction monitoring. Focus on strengthening the control environment, ensuring regulatory compliance, and driving continuous process improvements.

Location: Hybrid (UK). Must spend at least two days per week (40%) at one of the office sites: Birmingham, Cardiff, Chester, Edinburgh, Glasgow, Halifax, Hove, Leeds, Manchester, or Newport.

Salary: £44,901 - £49,890

Company

hirify.global is a major UK financial institution dedicated to building the future of finance.

What you will do

• Plan and prioritize QA workflow based on risk and demand levels.
• Conduct Quality Assurance reviews across Financial Crime teams and provide constructive feedback.
• Review complex cases and appeals to ensure consistency in decision-making.
• Identify trends, control gaps, and opportunities to strengthen assurance outcomes.
• Produce MI and insightful commentary for governance and reporting.
• Collaborate with business partners to embed industry guidelines and drive process improvements.

Requirements

• Approximately 3-4 years of experience in Financial Crime (AML, ODD/KYC, Transaction Monitoring, or Investigations).
• Strong understanding of Economic Crime Policy and its practical application.
• Proven ability to assess complex case rationale and make risk-based judgements.
• Strong analytical skills with the ability to identify trends and risks.
• Experience managing workload and prioritising effectively.
• Excellent communication skills, including delivering constructive feedback and influencing leadership.

Nice to have

• Experience in Quality Assurance, audit, or oversight roles.
• Experience delivering coaching or calibration activity.
• Exposure to governance or reporting frameworks.

Culture & Benefits

• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes including free shares.
• 28 days’ holiday plus bank holidays.
• Flexible benefits adaptable to your lifestyle.
• Comprehensive wellbeing initiatives and generous parental leave policies.
• Strong commitment to diversity, equity, and inclusion with reasonable workplace adjustments.