IT Engineering Support Specialist

TL;DR

IT Engineering Support Specialist: Providing advanced technical support and engineering expertise for IT systems and infrastructure with an accent on troubleshooting complex issues and system reliability. Focus on designing and implementing IT solutions while ensuring performance optimization and maintaining detailed documentation.

Location: Must be based in Jackson, Mississippi

Salary: $60 - $72 per hour

Company

hirify.global is a leading provider of information technology and workforce solutions with a vast network of professionals across the U.S. and Canada.

What you will do

• Provide advanced technical support for IT systems and infrastructure.
• Diagnose and resolve complex technical issues in a timely manner.
• Collaborate with engineering teams to design and implement IT solutions.
• Ensure system reliability, security, and performance optimization.
• Document processes, procedures, and troubleshooting steps.
• Stay updated on emerging technologies and industry best practices.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT engineering support or a similar role.
• Strong problem-solving and analytical skills.
• Proficiency in system administration, networking, and troubleshooting.
• Excellent communication and collaboration abilities.
• Must be authorized to work in the United States.

Nice to have

• Relevant certifications such as CompTIA, Microsoft, or Cisco.

Culture & Benefits

• Access to medical, dental, and vision insurance.
• 401K contributions.
• Paid Time Off (PTO) and sick leave.
• Professional environment with a focus on security and privacy.