IT Field Systems Engineer

TL;DR

IT Field Systems Engineer (Infrastructure): Providing critical IT infrastructure support for a global aviation leader with an accent on hardware installations, IMAC processes, and on-site technical troubleshooting. Focus on maintaining system reliability across corporate offices and high-traffic airport terminals.

Location: Los Angeles, CA

Salary: $60,300

Company

hirify.global is a staffing agency providing technical talent for large-scale infrastructure projects.

What you will do

• Manage the installation, movement, adding, and changing (IMAC) of IT hardware and infrastructure.
• Diagnose and resolve complex software and hardware errors that standard procedures cannot fix.
• Provide rapid-response technical assistance during field visits and dispatches.
• Create detailed service reports and document workaround procedures for technical solutions.
• Maintain positive professional relationships with internal end-users and customers.

Requirements

• Proven experience in IT field engineering or operational support.
• Ability to collect and analyze performance data to provide proactive technical assistance.
• Physical ability to use a ladder for hardware access.
• Ability to obtain a SIDA (Security Identification Display Area) badge for secure airport access.
• Willingness to travel up to 20% for site support.

Nice to have

• Previous experience in aviation, logistics, or large-scale campus environments.
• Strong ability to tie complex workflows to a strict operational schedule.

Culture & Benefits

• Medical, dental, and vision insurance for temporary assignments lasting 13 weeks or longer.
• 401k plan availability.
• Statutory sick pay where required.
• Committed to providing reasonable accommodations for individuals with disabilities.