Senior Account Manager (SaaS)

TL;DR

Senior Account Manager (SaaS): Managing and developing a portfolio of existing B2B clients for an EDI and e-invoicing integration platform with an accent on up-selling, cross-selling, and long-term relationship building. Focus on driving revenue targets, communicating customer feedback to product teams, and executing strategic sales campaigns.

Location: Remote-first, must be based in one of the designated countries: Austria, Croatia, France, Germany, Hungary, Italy, Portugal, Spain, or the United Kingdom.

Company

hirify.global is an innovative service company and a leading provider of B2B integration, specializing in electronic data interchange (EDI) and e-invoicing, now part of the global tax solutions provider Vertex, Inc.

What you will do

• Manage and grow a portfolio of existing clients to maximize solution value.
• Drive company revenue by successfully meeting sales targets.
• Identify and execute up-selling and cross-selling opportunities.
• Build and maintain long-term, strategic business relationships.
• Gather and communicate customer feedback to ensure product alignment with market needs.
• Collaborate with marketing and business development on sales campaigns.

Requirements

• German: Native or C2 level proficiency required.
• English: Fluent proficiency required.
• Proven experience in B2B SaaS sales.
• Experience managing a portfolio of existing customers.
• Demonstrated success in cross-selling and up-selling.
• Must be based in one of the designated European countries.

Nice to have

• Experience selling EDI, e-invoicing, or ERP solutions.

Culture & Benefits

• Remote-first culture with flexible working hours.
• Annual personal development budget for conferences and coaching.
• Home office allowance for workspace setup.
• Workations of up to 90 days per year within the EU.
• Wellbeing support, including mental health resources and employee assistance programs.
• Regular team events and trips.