Analyst (Fintech)

TL;DR

Analyst (Fintech): Managhirify.global daily customer requests and investigations with an accent on cross-functional coordination and compliance. Focus on resolvhirify.global complex client queries, maintainhirify.global process documentation, and contributhirify.global to continuous improvement initiatives.

Location: Makati City, Philippines

Company

hirify.global is a global financial institution committed to an inclusive culture and providhirify.global bankhirify.global services with a focus on diversity and equity.

What you will do

• Process daily customer requests and investigate queries while coordinathirify.global with internal stakeholders.
• Maintain trackhirify.global tools and perform regular reviews of request inflow and outflow.
• Ensure timely resolution of complaints and escalate blockhirify.global issues to leadership.
• Identify relevant experts to consult for complex client queries and contribute to the internal knowledge library.
• Provide expertise for business presentations, reporthirify.global, and trainhirify.global activities.
• Participate in process improvement, audit, and business continuity plannhirify.global activities.

Requirements

• Proven experience in analytical roles within a bankhirify.global or financial services environment.
• Strong understandhirify.global of risk and compliance processes.
• Ability to interpret complex information and communicate it effectively to clients.
• Proficiency in managhirify.global stakeholder relationships and cross-functional coordination.
• Excellent problem-solvhirify.global skills and attention to detail.

Culture & Benefits

• Inclusive and diverse work environment that values equity and belonghirify.global.
• Opportunities for professional development and career growth.
• Commitment to fair and accessible recruitment processes.