IT Systems Administrator (Microsoft 365)

TL;DR

IT Systems Administrator (Microsoft 365): Managing and securing the cloud-first infrastructure and end-user environment with an accent on Microsoft 365 ecosystem administration, identity management, and endpoint security. Focus on resolving complex technical issues, automating device management via RMM, and ensuring operational excellence across a global user base.

Location: Must be based in or able to commute to Hollywood, FL (Hybrid: minimum 2 days per week in office)

Company

A global software vendor delivering Laboratory Information Management Systems (LIMS) and scientific data management solutions to life sciences organizations.

What you will do

• Provide responsive desktop and remote support to local and distributed users.
• Manage identity and access via Microsoft Entra ID, including account provisioning and MFA.
• Monitor and remediate security alerts within Microsoft Defender 365.
• Administer Exchange Online, Microsoft Teams, SharePoint, and OneDrive environments.
• Deploy and configure Windows devices using Microsoft Intune and Autopilot.
• Maintain endpoint health and automation workflows using RMM tooling.

Requirements

• 2–4 years of experience in an IT Service Desk or Systems Administration role.
• Strong working knowledge of Microsoft Entra ID, Intune, and Autopilot.
• Hands-on experience with Microsoft Defender 365 and security incident response.
• Proficiency in administering Exchange Online and troubleshooting Microsoft 365 applications.
• Experience deploying and managing RMM platforms.
• Must be eligible to work in the United States.

Nice to have

• Microsoft 365 Certified: Endpoint Administrator Associate (MD-102).
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900).
• Experience with PowerShell scripting for M365 administration.
• Familiarity with ITIL principles and ITSM platforms.

Culture & Benefits

• Hybrid work environment with a focus on professional development.
• Access to modern cloud-first infrastructure (AWS and Microsoft 365).
• Support for Microsoft certification paths and continuous learning.
• Opportunity to work within a growing global technology organization.