Sales Operations Manager (B2C)

TL;DR

Sales Operations Manager (B2C): Providing strategic and operational leadership for frontline B2C sales teams with an accent on process optimization, CRM integrity, and revenue performance. Focus on driving operational standards, workforce planning, and cross-functional alignment to ensure consistent execution and data accuracy.

Company

hirify.global is a leading online professional education platform serving over 1 million customers annually with a history dating back to 2001.

What you will do

• Own and optimize day-to-day B2C sales operations to align with revenue targets and business priorities.
• Establish and enforce operational standards, workflows, and best practices for scalability.
• Analyze performance trends, pipeline health, and operational metrics to support leadership decision-making.
• Lead, coach, and develop frontline sales teams through structured performance reviews and development plans.
• Serve as the primary owner of HubSpot CRM integrity, including pipeline structure and deal governance.
• Partner cross-functionally with Finance, HR, and Marketing to align operational execution with company initiatives.

Requirements

• 4–7+ years of experience in sales operations or sales leadership, preferably within a B2C environment.
• Proven experience leading teams and driving operational performance.
• Strong CRM expertise, with HubSpot preferred.
• Data-driven approach to decision-making and performance analysis.
• Excellent communication, organizational, and cross-functional leadership skills.

Culture & Benefits

• Values-driven culture centered on Love, Joy, Boldness, Teamwork, and Curiosity.
• Commitment to diversity, equity, and inclusion in the hiring process.
• Opportunity to work within a large, established organization with over 1,500 professionals.
• Focus on professional development and team-oriented growth.