Senior Enterprise Account Manager (Life Sciences)

TL;DR

Senior Enterprise Account Manager (Life Sciences): Managing strategic relationships with major pharma, biotech, and medical device companies with an accent on revenue growth, client retention, and service excellence. Focus on executing cross-selling and up-selling strategies, translating client feedback into product insights, and coordinating onboarding for large-scale enterprise accounts.

Location: Must be based in the US (Work from Anywhere within the US)

Company

hirify.global is a healthtech company providing a software platform that connects healthcare providers with life science experts to improve patient care.

What you will do

• Serve as the primary point of contact for high-value Enterprise clients in pharma, biotech, and medical devices.
• Identify and execute growth opportunities to meet revenue targets through cross-selling and up-selling.
• Manage client renewals by demonstrating continued value and strategic alignment.
• Collaborate with product teams to translate client feedback into actionable product improvements.
• Coordinate with implementation and operations teams to ensure successful client onboarding.
• Support the sales team with business development efforts for prospective enterprise accounts.

Requirements

• 5+ years of experience in client services, consulting, or customer success within life sciences, healthcare, or SaaS.
• Must be based in the United States.
• Proven ability to manage revenue targets and grow client relationships.
• Strong analytical and problem-solving skills with the ability to report on performance metrics.
• Exceptional written and verbal communication skills for creating engaging presentations.
• BS/BA degree or equivalent professional experience.

Nice to have

• Proficiency with Salesforce or other lead generation tools.
• A confident and dynamic persona with a sense of humor.

Culture & Benefits

• 100% company-paid medical, vision, and dental premiums plus a $4,400 HSA contribution.
• 401k matching and comprehensive life and disability insurance.
• Flexible PTO and 100% paid parental leave with a $5k stipend and a 4-week transition period.
• "Work from Anywhere" policy within the US.
• Charitable donation matching program.