Product Analyst (Digital Experience)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Product Analyst (Digital Experience): Driving knowledge sharing and digital communications for the Sales organization with an accent on platform analysis and content governance. Focus on optimizing the digital user experience, analyzing user engagement, and developing scalable communication solutions.
Location: Must be based in Kingwood, Texas
Company
provides a comprehensive suite of scalable HR solutions blending premium HR service and technology across more than 90 locations in the U.S.
What you will do
- Analyze platform usage, content effectiveness, and user engagement to identify trends and opportunities for improvement.
- Manage and create content for Sales communication channels and knowledge sharing platforms to increase institutional knowledge.
- Develop training materials and provide guidance to end-users and content owners.
- Conduct strategy discussions with business and vendor teams to review requirements and close operational gaps.
- Perform quality assurance audits of digital content to enhance employee productivity and organizational efficiency.
- Partner with the Product Manager to develop technology roadmaps and product documentation for the digital communications ecosystem.
Requirements
- Bachelor’s degree in business, marketing, communications, or a related field.
- 3-5 years of experience in digital communications, product support, or analytics.
- Proficiency in Microsoft Office, specifically Excel and PowerPoint for data analysis and presentation.
- Strong analytical skills with the ability to translate data into actionable insights.
- Location: Based in Kingwood, Texas
Nice to have
- Experience with content management systems (CMS) or digital communication tools.
- Knowledge of Sales Operations.
- Experience with Adobe Creative Suite, video production, or graphic design tools.
- Basic knowledge of HTML coding.
Culture & Benefits
- Flexible work arrangements available for the majority of roles.
- Continuous learning programs, mentorship, and ongoing professional training.
- Comprehensive rewards package including top-tier medical, dental, and vision benefits.
- Generous paid time off and paid volunteer hours.
- Focus on diversity, inclusivity, and employee well-being.
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