Workplace Services Associate

TL;DR

Workplace Services Associate: On-site office services and administrative support across reception, security coordination, office maintenance, conference rooms, mail, ordering, and vendor/invoice processing with an accent on customer service, ticketing follow-ups, and keeping office operations running smoothly. Focus on managing day-to-day workplace logistics, troubleshooting equipment issues, and supporting executives and office workflows under rapidly changing priorities.

Location: Emeryville, CA

Salary: $55,000-$75,000 annually

Company

hirify.global (BRG) provides consulting services across economics, disputes, corporate finance, and performance improvement.

What you will do

• Welcome visitors, answer and route calls, and maintain a clean, professional reception area.
• Support office operations: manage access passes and keys, monitor lobby traffic, and coordinate building issue reporting and resolution via a ticketing system.
• Maintain office equipment, troubleshoot malfunctions, and coordinate with vendors for repairs.
• Manage conference room schedules and ensure rooms are reset; provide technical support for video conferencing systems.
• Handle mail and shipping support (couriers, FedEx labels, daily distribution, outbox/post room coordination) and process vendor correspondence and invoices.
• Provide light administrative support to executives (e.g., time entry, expenses, document creation, print jobs) and assist with office events and ordering supplies.

Requirements

• Minimum 1 year of experience in a professional service environment (preferably consulting or legal) with an emphasis on customer service.
• Proficiency with Microsoft Office Suite and strong experience operating office equipment (copiers, printers, fax, postage machines).
• Exceptional client service mindset with a positive, proactive approach; ability to anticipate needs and work independently.
• Strong attention to detail, follow-through, and multitasking in a fast-changing environment; ability to remain calm under time constraints.
• Flexibility to occasionally work overtime; punctuality to ensure the office opens on time.
• Must be able to submit verification of legal right to work in the U.S., without company sponsorship.

Culture & Benefits

• On-site workplace services role reporting to regional workplace services leadership and the Office Director.
• Emphasis on agility, connectivity, and delivering results through practical expertise.
• Opportunity to support day-to-day operations for visitors, candidates, employees, and executives.
• Salary range provided: $55,000-$75,000 annually.