Client Relations Partner

TL;DR

Client Relations Partner (Revenue Cycle/Healthcare Billing): Serve as the primary contact for client billing inquiries while managing relationships and collaborating with billing teams to improve revenue cycle performance. Focus on solving complex billing, payment, and claims issues with an accent on compliance with Medicare, Medicaid, and payer regulations and driving cross-functional process improvements.

Location: Full-time Remote

Salary: $65,000-$70,000

Company

hirify.global is a physician-led radiology practice providing services to hospitals and healthcare facilities across the U.S.

What you will do

• Act as the primary point of contact for client billing inquiries and manage relationships with multiple clients.
• Monitor revenue cycle performance, identify trends, and partner with stakeholders to improve billing operations and claims processing.
• Lead cross-functional process improvement initiatives, special projects, and client meetings to enhance operational efficiency and service delivery.
• Coordinate resolution of complex billing, payment, and claims issues while ensuring compliance with Medicare, Medicaid, managed care, and other payer regulations.
• Resolve escalated revenue cycle issues and deliver exceptional customer service across the billing lifecycle.

Requirements

• 5+ years of supervisory experience in revenue cycle in a fast-paced, high-volume environment, or 2+ years in an A/R consulting role.
• Strong knowledge of healthcare reimbursement, collections, medical billing, CPT/ICD9/ICD10 coding, financial reporting, and revenue cycle operations (radiology billing experience preferred).
• Advanced proficiency in Microsoft Excel and PowerPoint; intermediate skills in Word and Outlook.
• Excellent communication, relationship-building, analytical, and process improvement skills with the ability to lead cross-functional initiatives and manage multiple priorities.
• Bachelor’s degree preferred in Business Administration or a related field.

Culture & Benefits

• Flexible remote schedules.
• Competitive benefits package with eligibility starting the month after hire (tiered options).
• Generous PTO plans and paid holidays.
• 401k benefits and annual discretionary bonus eligibility.
• Certified as a Great Place to Work for five consecutive years.

Hiring process

• Interviews and evaluation of fit for revenue cycle leadership and client-facing responsibilities.
• Compensation and final determination may vary based on education, experience, certifications, and geographic location.