Account Manager (Health Insurance)

TL;DR

Account Manager (Health Insurance): Managing client relationships and strategic growth for small and midsize businesses with an accent on data-driven renewal planning and health benefit optimization. Focus on building trust, resolving complex benefit inquiries, and partnering with underwriting teams to deliver successful client outcomes.

Location: Remote

Company

hirify.global is a well-capitalized, mission-driven company focused on creating innovative health benefit solutions for small and midsize businesses.

What you will do

• Serve as the primary point of contact for employer clients, ensuring proactive end-to-end account ownership.
• Analyze client data to develop strategic account plans and provide actionable recommendations for renewals and growth.
• Facilitate client kick-off meetings and conduct regular progress reviews to ensure satisfaction and goal alignment.
• Present strategic renewal proposals and negotiate rates in collaboration with the underwriting team.
• Educate clients on hirify.global’s product offerings and ensure compliance with regulatory requirements.
• Resolve complex client and member issues by taking a holistic view of the account.

Requirements

• Bachelor’s degree or equivalent experience in account management.
• Must be licensed in health insurance in your home state.
• 3+ years of account management experience in the health insurance industry.
• 2+ years of experience using data to gain insights and make strategic recommendations.
• 3+ years of experience working collaboratively across cross-functional teams.

Nice to have

• Previous start-up or emerging growth company experience.
• Experience with self-insured health plans.
• Experience establishing processes and standards for superior customer service.

Culture & Benefits

• Non-hierarchical, merit-driven, and fast-paced work environment.
• Opportunity to work with industry veterans in a well-capitalized, long-term vision company.
• Focus on putting consumers at the front of the line with high customer satisfaction rates.
• Encouragement to be your authentic self in a diverse and inclusive team.