Senior Client Service Specialist (Business Insurance)

Location: United States; hybrid work with 3 days in the office

Salary: $41,200–$76,800 base salary per year, with potential performance-based incentives.

Company

hirify.global provides business insurance, employee health and benefits, retirement, and private client insurance solutions through offices across North America.

What you will do

• Provide prompt, courteous, and knowledgeable service to business insurance clients and colleagues.
• Work with department members to meet customer service needs.
• Process policy and account changes accurately.
• Support rating activities and accurate client data entry.

Requirements

• High school diploma.
• At least two years of business insurance experience, preferably in an agency.
• Property & Casualty Insurance license, or the ability to obtain one within 90 days.
• Proficiency with Microsoft Office, including Word and Excel.
• Permanent and ongoing legal authorization to work in the United States without current or future sponsorship.

Nice to have

• Associate or bachelor’s degree.
• Insurance designations such as CISR, AAI, or CIC.
• Experience with EPIC, Sagitta, ImageRight, or CSR24.

Culture & Benefits

• Inclusive and flexible work environment focused on colleague well-being.
• Hybrid schedule with three days in the office.
• Generous time off, including personal and volunteer leave.
• Tuition reimbursement and professional development opportunities.
• Health and welfare benefits, 401(k) savings, retirement programs, and employee assistance programs.
• Charitable contribution matching and stock purchase opportunities.