Client Manager (Employee Health & Benefits)

TL;DR

Client Manager (Employee Health & Benefits): Managing a book of business to ensure client welfare benefit plan goals are met with an accent on relationship building and regulatory research. Focus on coordinating with VP/SVP partners, providing accurate guidance on group insurance, and maintaining high-quality work products.

Location: Hybrid; must be able to work out of Michigan offices in Grand Rapids, Livonia, or Troy

Company

hirify.global (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals.

What you will do

• Actively manage a book of business to ensure client welfare benefit plan needs and goals are met.
• Collaborate with VPs, SVPs, and assigned Partners to deliver high-quality and timely work products.
• Research regulatory issues and provide clear, concise, and accurate information and guidance to clients.
• Build effective professional relationships and utilize public speaking skills for client engagement.
• Organize and motivate internal and external stakeholders to accomplish project goals.

Requirements

• 3-5 years of experience in the welfare benefit plan industry (working for an employer, insurer/administrator, or broker).
• Knowledge of group insurance products, including medical, dental, vision, life, and disability.
• Must be based in or able to work from Grand Rapids, Livonia, or Troy, Michigan.
• Excellent verbal and written communication skills and ability to work under pressure.
• Bachelor’s degree in business, human resources, healthcare administration, or communication is preferred.
• Proficiency in Microsoft Word, PowerPoint, and Outlook.

Culture & Benefits

• Hybrid work arrangement.
• Generous time off, including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution match programs.
• Stock purchase opportunities.