Associate Director, Strategy & Operations (Fintech)

Location: London

Company

Airwallex is an AI-native financial operating system providing global payments, banking, software, and AI-enabled financial infrastructure for modern businesses.

What you will do

• Partner with executive leadership on high-priority strategic and operational initiatives.
• Support global product and business-line expansion, market entry, and commercial acceleration.
• Drive regulatory, banking infrastructure, organisational effectiveness, and operating model initiatives.
• Evaluate M&A opportunities and support post-merger integration.
• Lead cross-functional initiatives involving product, engineering, finance, commercial, legal, operations, and regional teams.
• Advance AI-enabled operational transformation and move complex initiatives from idea to measurable outcome.

Requirements

• Experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or a similarly high-performance environment.
• Track record of leading complex cross-functional initiatives and delivering measurable outcomes.
• Exceptional structured problem-solving, business judgment, and operational pragmatism.
• Strong executive communication, stakeholder management, and influencing skills.
• Ability to operate effectively in fast-moving, ambiguous environments with high ownership.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Experience in fintech, financial services, or other regulated industries.
• Experience working with senior executives or founders.
• Background in consulting, investment banking, private equity, venture capital, or strategic finance.
• Experience scaling products, markets, or operational functions internationally.
• Strong data analysis and business modeling capabilities.

Culture & Benefits

• Work within a small, high-trust CEO Office team with direct exposure to senior leadership.
• Operate in a fast-paced, high-accountability environment with broad strategic scope.
• Work on company-critical challenges across global payments, banking, software, and AI.
• Opportunity to take on increasingly broad leadership responsibility over time.