Lead, Business Operations - Payward Services (Crypto/Fintech)

Location: Remote; eligible locations include the United Kingdom, Brazil, United Arab Emirates, Ireland, Peru, Sweden, Colombia, Argentina, Romania, Cyprus, Switzerland, Portugal, Lithuania, South Africa, Czech Republic, Canada, Hungary, Mexico, Chile, Poland, Spain, and Bulgaria.

Company

Payward operates hirify.global, Payward Services, and other financial infrastructure businesses focused on open, globally accessible finance. Payward Services provides trading, payments, funding, digital asset, liquidity, custody, compliance, risk management, and settlement infrastructure for fintechs, banks, brokerages, and payment providers.

What you will do

• Run the PWS business cadence, including planning, goal-setting, business reviews, leadership updates, and performance metrics.
• Automate manual business processes with AI, scripts, integrations, and no-code tools.
• Improve partner launch readiness by building repeatable processes with Solutions, Product, and Compliance and shortening time to go-live.
• Bring new products and acquired businesses into the PWS operating rhythm.
• Lead strategic and cross-functional projects critical to PWS success.

Requirements

• 4+ years of experience in BizOps, RevOps, Strategy, or similar roles, including in-house experience at a payments, fintech, financial services, or crypto company. Consulting experience may complement but not replace in-house experience.
• Experience owning processes end to end, building systems for ambiguous or disorganized work, and maintaining them independently.
• Ability to create launch plans, automate workflows, and switch effectively between operational and strategic work.
• Experience using AI tools, scripts, or no-code automation to reduce manual work.
• Clear communication with Sales, leadership, and Engineering, including process explanations, decision briefs, and build-ready requirements.
• Comfort working with data and strong attention to detail.
• Self-starter capable of creating a roadmap when one does not exist.

Nice to have

• Background in payments, card programs, or crypto infrastructure.

Culture & Benefits

• Remote work is available in the listed eligible locations.
• Applications are accepted on an ongoing basis unless a specific deadline is stated.
• Qualified applicants with criminal histories are considered consistently with applicable fair-chance requirements.
• Payward promotes merit-based hiring and an inclusive, non-discriminatory workplace.
• Applicants may be asked to complete job-related skills or work-style assessments, which are considered alongside experience and interviews.
• Applicants may redact age, date of birth, and education attendance or graduation dates from resumes.

Hiring process

• Job-related skills or work-style assessments may be required as part of the selection process.
• Applications remain open on an ongoing basis unless a deadline is specified.