Staff Strategic Operations Program Manager - GTM (Fintech)

Location: San Francisco, CA; New York, NY; Portland, OR; or remote within Canada or the United States.

Base salary: $199,900–$249,900 USD for employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area; $179,900–$224,900 USD for other US employees; $189,000–$236,200 CAD for Canadian employees.

Company

Mercury builds financial products and workflows for ambitious businesses, including banking services, cards, payments, and credit.

What you will do

• Own the integrated GTM Engine plan across Growth Product, Growth Marketing, Revenue, and GTM Data, including milestones, dependencies, critical path, and cross-team handoffs.
• Maintain RAID and decision logs, identify risks early, and bring resolution options to stakeholders.
• Drive decisions through ambiguity, clarify ownership, surface tradeoffs, and prepare GTM Reviews.
• Design planning cycles, reviews, and launch-readiness checks for coordinated work across four teams.
• Create dashboards, written updates, and a single source of truth for marketers, sales leaders, and data scientists.
• Build automation and agentic flows to run programs efficiently and with high quality.

Requirements

• 7+ years of experience running cross-functional programs, ideally in B2B SaaS or fintech.
• Fluency with GTM systems and close experience working in a CRM, lifecycle, CDP, or attribution stack such as Salesforce, Customer.io, Segment, or equivalents.
• Structured thinking and the ability to consolidate inputs from multiple leaders, functions, and documents into clear decisions.
• Strong structured communication skills.
• Bias to action and willingness to take ownership of unassigned next steps.
• Low-ego approach suited to a behind-the-scenes role.
• AI fluency, including demonstrated automation of personal work and the ability to show the before-and-after impact.

Culture & Benefits

• Employment includes base salary, equity through stock options or RSUs, and benefits.
• Mercury is committed to diversity, belonging, equal employment opportunity, and reasonable accommodations during recruitment.
• Compensation is adjusted based on experience, expertise, geographic location, and internal pay equity.