Deal Desk Specialist (SaaS)

TL;DR

Deal Desk Specialist (SaaS): Managing the deal booking process and contract compliance within the CRM to ensure alignment with commercial strategies with an accent on quote-to-cash workflows and risk mitigation. Focus on optimizing deal navigation, resolving CRM discrepancies, and coordinating non-standard terms between Sales, Legal, and Finance.

Location: Hybrid in Singapore

Company

hirify.global is a data and analytics company providing transparency and insight into global commodity markets.

What you will do

• Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy and pricing guidelines.
• Review and approve commercial contracts for accuracy and compliance, adhering to turnaround SLAs.
• Support Sales on quote configuration, policy interpretation, and basic CRM troubleshooting to accelerate deal closure.
• Monitor deal flow via reports and dashboards to proactively surface and resolve discrepancies.
• Collaborate with Legal, Finance, and Product teams to manage non-standard terms and invoicing requirements.
• Advise Strategic Account Managers on complex, high-value transactions to anticipate and remove internal process blockers.

Requirements

• Must be based in Singapore to support the hybrid workplace model.
• 2+ years of experience in deal desk, contract administration, or commercial operations within a SaaS or technology company.
• Proficiency in Salesforce CRM, CPQ, and quote-to-cash processes.
• Strong understanding of sales processes and commercial contract management.
• High level of attention to detail and accuracy when handling high-value transactions.
• Experience with G Suite.

Nice to have

• Salesforce technical proficiency.
• Professional legal background.
• Hands-on experience in deal structuring.
• Strong problem-solving skills for CRM troubleshooting.

Culture & Benefits

• Collaborative environment based on the principle of building together.
• Supportive team culture focused on mutual help and professional growth.
• Dynamic work atmosphere that encourages a "make things happen" mindset.
• Flexible hybrid work arrangement in Singapore.