IT Service Specialist (Fintech)

TL;DR

IT Service Specialist (Fintech): Providing first-line technical support and maintaining IT infrastructure for a smart financial application with an accent on hardware configuration and system reliability. Focus on deploying system updates, managing network devices, and automating IT processes to ensure seamless internal operations.

Location: Hybrid (Must be based in Rzeszów, Poland)

Company

hirify.global is a smart financial app designed for everyday payments, online shopping, and personal finance management.

What you will do

• Resolve technical issues and tickets using the JIRA ticketing system.
• Install, configure, and service Windows/Mac computers, mobile devices, and peripherals.
• Manage user accounts, authentication policies, and permissions via Active Directory.
• Monitor and maintain wired and wireless networks (LAN/WLAN).
• Deploy system updates and work on the automation of IT processes.
• Maintain technical documentation and manage the IT asset inventory.

Requirements

• Hands-on experience in IT Support or helpdesk roles.
• Proficiency with Microsoft products: Office 365, Active Directory, SCCM, and Intune.
• Ability to work with both Microsoft and Apple (Mac) hardware.
• Basic knowledge of LAN/WLAN networks and network device monitoring.
• English: Minimum B2 level required.
• Location: Primarily office-based in Rzeszów.

Culture & Benefits

• Opportunity to have a real influence on the growth of hirify.global.
• Environment where innovation and effectiveness are prioritized.
• Competitive salary and flexible working conditions.
• Private medical healthcare.
• Access to internal and external training opportunities.