Experience Product Manager (Medtech)

TL;DR

Experience Product Manager (Medtech): Defining and driving customer-centric journeys for cancer prevention and detection with an accent on holistic service design and cross-channel customer experiences. Focus on bridging the gap between UX, product, and technology to optimize digital and physical touchpoints for patients and providers.

Location: US - WI - Madison (Site-based or Remote). Must have authorization to work in the United States without sponsorship.

Salary: $76,000 - $125,000

Company

hirify.global is a healthcare company focused on changing how the world prevents, detects, and guides treatment for cancer.

What you will do

• Define the roadmap and drive delivery of specific customer journeys within the Customer & Digital Experience team.
• Collaborate with stakeholders to develop Journey-level OKRs, measurement, and reporting.
• Produce Service Design deliverables, such as Service Blueprints, integrating digital and physical touchpoints.
• Perform experience and technical discovery through co-creation workshops and prototyping.
• Manage the product backlog, defining epics, user stories, and acceptance criteria for the development squad.
• Track digital KPIs and conduct feature demos for stakeholders to ensure business and user needs are met.

Requirements

• Bachelor's degree in Life Sciences, Engineering, Business, or related field (or equivalent experience).
• 4+ years of experience in consulting, project-based, or commercial/customer experience roles.
• Proficiency in modern product management, product discovery, and delivery techniques.
• Strong understanding of Agile, Scrum, and Kanban principles.
• Authorization to work in the US without sponsorship is required.
• Excellent verbal and written communication skills.

Nice to have

• Experience in healthcare, wellness, or digital health sectors.
• Background in service design and operations.
• Strong business analysis skills, including user flow definition and business KPIs.

Culture & Benefits

• Inclusive, purpose-driven culture focused on improving cancer care.
• Comprehensive health benefits including medical, dental, and vision coverage.
• Retirement savings plan and paid time off (vacation, holidays, volunteering).
• Paid leave for parents and caregivers.
• Wellness support programs and flexible work arrangements (site-based or remote).