Sr. Partner Development Manager, MSP (SaaS)

TL;DR

Sr. Partner Development Manager, MSP (SaaS): Driving ARR growth and strategic partner expansion within the Managed Service Provider ecosystem with an accent on full sales lifecycle management and executive relationship building. Focus on identifying high-potential MSP partners, building a qualified pipeline, and aligning observability solutions to business objectives.

Location: London, UK (Hybrid/Field Sales)

Company

AI-first hybrid observability platform providing complete visibility and actionable intelligence across on-premises, cloud, and edge environments.

What you will do

• Drive new ARR growth and strategic expansion within the Managed Service Provider (MSP) ecosystem.
• Own the full sales lifecycle from prospecting and qualification to renewal and long-term account development.
• Build and maintain a qualified sales pipeline of 3–5x annual quota through outbound prospecting and networking.
• Establish trusted advisor relationships with MSP executives, operational leaders, and technical stakeholders.
• Collaborate with Customer Success, Product, and Marketing teams to maximize partner outcomes and adoption.
• Execute territory plans and conduct regular business reviews and strategic planning sessions with key partners.

Requirements

• 8+ years of experience in sales, partner management, or business development.
• Demonstrated success selling SaaS, infrastructure software, cloud, or observability solutions.
• Proven experience working with Managed Service Providers (MSPs) or MSSPs.
• Proficiency in structured sales methodologies such as MEDDPICC, Command of the Message, or Force Management.
• Must be based in London, UK.
• Ability to engage effectively with both technical audiences and executive decision-makers.

Culture & Benefits

• Culture based on trust, customer obsession, agility, and continuous improvement.
• Performance-driven environment with a strong focus on recognition and career growth.
• Access to "Centers of Energy" hubs designed to accelerate productivity and collaboration.
• Certified Great Place To Work® and recognized as one of BuiltIn's Best Places to Work.
• Inclusive workplace committed to diversity and equal opportunity for all employees.