Strategic Account Manager (HRtech)

TL;DR

Strategic Account Manager (HRtech): Managing and expanding high-value brand partnerships with C-suite stakeholders at large restaurant and hospitality franchises with an accent on adoption, expansion, and long-term commitment. Focus on driving incremental ARR growth, presenting ROI analysis to executives, and executing strategic brand initiatives.

Location: Must be based in San Francisco, California (4-5 days in-office)

Salary: $120,000 – $160,000 OTE

Company

All-in-one HR, payroll, and hiring platform specifically designed for managing the hourly workforce.

What you will do

• Build and nurture trusted relationships with C-suite stakeholders at Top 100 franchised brands to execute MSA entitlements and expand partnerships.
• Represent the company at executive levels during industry conferences, leading panels and positioning the platform as a category leader.
• Project manage strategic initiatives, including brand marketing entitlements, QBRs, and product roadmap prioritization.
• Demo the platform, identify upsell/cross-sell opportunities, and lead pilots from scoping to expansion.
• Present franchise usage data and ROI analysis to C-level stakeholders to secure buy-in for scaling across the franchisee base.
• Collaborate cross-functionally with sales, marketing, and product teams to drive ARR growth while managing CAC and churn.

Requirements

• 5+ years of experience in account management or strategic partnerships.
• Proven ability to drive commercial conversations and move high-level executive relationships forward.
• Experience working within a fast-paced startup environment.
• Practical application of AI tools in daily professional workflow.
• Comfortable with public speaking and presenting in front of executive audiences.
• Ability and willingness to travel once every 1-2 months during peak seasons.

Culture & Benefits

• Early employee opportunity at a Series B hyper-growth startup with equity.
• Comprehensive health coverage (medical, dental, vision) with 95% of premiums paid for employees.
• 401K plan and pre-tax commuter benefits.
• Professional learning and development stipend.
• Flexible PTO and an in-office stocked kitchen.