Account Manager (Enterprise SaaS)

TL;DR

Account Manager (Enterprise SaaS): Driving commercial expansion and relationship growth within a portfolio of enterprise clients with an accent on cross-selling, upselling, and maximizing product value. Focus on identifying white space, collaborating with internal teams to close opportunities, and delivering high-impact value propositions to executive stakeholders.

Location: Must be based in London (Hybrid)

Company

hirify.global is a leading customer engagement platform that empowers brands to deliver personalized, AI-powered cross-channel experiences.

What you will do

• Expand customer relationships commercially in partnership with Account Executives.
• Identify and close upsell and cross-sell opportunities within existing enterprise accounts.
• Analyze customer product usage to uncover white space and new business units.
• Collaborate with cross-functional teams including Solutions Consulting, Product, and Legal.
• Coordinate resources to drive feature exploration and platform adoption.
• Achieve quarterly targets for renewals and upsells.

Requirements

• 3+ years of experience in SaaS sales or Account Management.
• Proven track record in a quota-carrying role.
• Experience working with large enterprises (2,000+ employees).
• Excellent presentation skills for executive-level stakeholders.
• Proficiency with CRM tools, specifically Salesforce.
• Must be based in or able to work from the London office.

Nice to have

• Background in Enterprise SaaS for Mobile or Marketing Technology.
• Prior experience in a startup technology company.

Culture & Benefits

• Competitive compensation packages including equity and stock purchase plans.
• Comprehensive medical, dental, and vision insurance.
• Flexible paid time off and parental leave.
• Professional development support with yearly learning stipends.
• Curated in-office experience designed to foster innovation and team connection.
• Active Employee Resource Groups and community volunteer opportunities.