обновлено 1 день назад
Lifecycle Marketing Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Lifecycle Marketing Manager: Own the end-to-end user journey for Aiven’s self-serve customer base, turning sign-ups into activated users, activated users into paying customers, and paying customers into expanded accounts with an accent on lifecycle monetisation programs and data-driven experimentation. Focus on building segmentation and funnel-based hypotheses, orchestrating nurture and in-console messaging, and partnering with Product and Data to automate activation, health, and churn-risk responses.
Location: Hybrid
Company
provides a cloud data platform that makes open-source databases, search, streaming, and application infrastructure accessible.
What you will do
- Own the full lifecycle from sign-up through activation, conversion, retention, and expansion
- Design and execute nurture programs (onboarding sequences, re-engagement flows, milestone-based triggers)
- Build and manage in-console messaging and product nudges in partnership with Product
- Develop and maintain user segmentation frameworks using product usage, firmographics, and behavioural signals
- Drive monetisation programs via targeted interventions (upgrade prompts, usage-based triggers, tier nudges)
- Partner with Product and Data to define activation/health/churn signals and build automated responses; own lifecycle reporting (activation, conversion, expansion revenue influenced, churn)
Requirements
- Proven experience in lifecycle, CRM, or retention marketing, ideally in a SaaS or PLG company
- Strong user journey mapping and funnel-based thinking
- Highly data-driven approach: build cohorts, read funnels, and turn behavioural signals into testable hypotheses
- Experience with marketing automation and lifecycle tooling (e.g., Customer.io, Braze, Iterable or similar)
- Strong collaboration skills across Marketing, Product, and Data
Culture & Benefits
- Hybrid work policy
- Equity plan participation
- Professional Development Plan budget for learning opportunities
- Global Employee Assistance Program for wellbeing support
- Global time off commitment (parental and sick leave, plus personal time)
- Country-specific benefits for the global workforce
Hiring process
- Resume review followed by interview(s) via video call or in person
- Live challenge stage to demonstrate AI proficiency
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