IT Operations Manager (Healthtech)

TL;DR

IT Operations Manager (Healthtech): Building and managing the company's entire IT infrastructure, including identity, device fleet, and security compliance with an accent on scaling SaaS operations and hardware lifecycles. Focus on automating onboarding/offboarding, maintaining SOC 2 and HIPAA compliance, and designing a scalable IT function from scratch.

Location: Hybrid (New York, NY) - in-person collaboration 4 days per week

Salary: $140,000 – $175,000

Company

hirify.global is a high-growth health tech company reinventing patient engagement for people living with chronic and rare diseases.

What you will do

• Administer the full SaaS portfolio (Microsoft 365, Google Workspace, Slack, Zoom, Notion) and identity management via Okta.
• Manage the Mac hardware lifecycle using MDM tools such as Jamf, Kandji, or Intune, including procurement and asset tracking.
• Ensure security and compliance for SOC 2 and HIPAA, handling access reviews, audit evidence, and vendor security reviews.
• Own the IT budget, vendor relationships, and the overall roadmap for the IT function.
• Maintain office IT infrastructure, including network, Wi-Fi, and conference-room AV, including overseeing an upcoming office move.
• Automate repetitive operational toil using scripting (Python), APIs, and AI tooling.

Requirements

• 5+ years of IT operations experience at a startup or high-growth tech company as the primary IT owner.
• Hands-on depth with identity tools (Okta/SSO/MFA), MDM (Jamf, Kandji, or Intune), and corporate SaaS.
• Proven track record of owning onboarding/offboarding and endpoint security end-to-end.
• Experience supporting compliance in regulated environments, specifically SOC 2 and/or HIPAA.
• Experience with vendor management and budget ownership.
• Must be based in New York, NY for a hybrid arrangement (4 days per week in-office).

Nice to have

• Experience in healthcare, health-tech, or other regulated industries.
• Deep expertise in networking and conference-room AV systems.
• Knowledge of HRIS integrations, IaC (Terraform), or compliance platforms like Vanta and Secureframe.

Culture & Benefits

• 100% paid employee health benefit options (medical, dental, and vision).
• 401(k) with employer-funded match.
• Unlimited vacation and paid parental leave.
• Commuter benefits and wellness stipend.
• Catered lunch on Fridays and an office-first collaborative culture.