Global ESS Sales Operations Manager (SaaS/AI)

TL;DR

Global ESS Sales Operations Manager (SaaS/AI): Managing revenue forecast discipline and end-to-end operational governance for Global ESS Sales across APAC regions with an accent on revenue visibility and operational quality. Focus on optimizing deal reviews, improving Salesforce data hygiene, and integrating AI tools into sales workflows.

Location: Must be based in Taipei, Taiwan

Company

hirify.global is a SaaS company that leverages artificial intelligence to empower business decision-making and turn AI into ROI.

What you will do

• Manage revenue forecasting and reporting, tracking target attainment, pipeline movement, and revenue realization.
• Conduct first-level deal reviews for new, upsell, renewal, and churn cases to ensure pricing and contract compliance.
• Drive Salesforce data hygiene through cross-functional collaboration to ensure reliable reporting output.
• Coordinate with Sales, Legal, Finance, and Product teams to resolve deal blockers and ensure contract readiness.
• Implement AI-enabled workflows to increase efficiency in data validation, documentation, and process optimization.

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, Deal Desk, or Business Intelligence.
• Experience in SaaS, subscription-based business, or B2B enterprise technology.
• Proficiency with Salesforce (CRM data, dashboards) and advanced Excel/Google Sheets.
• Strong understanding of revenue metrics including MRR and ACV.
• English: Business proficiency required.
• Location: Must be based in Taipei, Taiwan.

Nice to have

• Experience building Sales Ops SOPs and approval workflows.
• Experience supporting multi-region sales teams or global revenue processes.
• Salesforce Admin Certification.
• Capability in Japanese or Korean languages.

Culture & Benefits

• Opportunity to work in a global AI-driven environment with 17 offices across APAC, Europe, and the US.
• Exposure to high-growth SaaS business models and cutting-edge AI tool integration.
• Professional development in a company listed on the Tokyo Stock Exchange.