Senior Sales Operations Manager (SaaS)

TL;DR

Senior Sales Operations Manager (SaaS): Driving North America sales growth and performance by partnering with the NA SVP of Sales to deliver data-informed insights and align cross-functional execution. Focus on optimizing sales processes, managing the tech stack, and implementing AI-driven productivity tools to support high-growth revenue operations.

Location: Must be based in the USA

Salary: $110,000–$120,000 annually

Company

hirify.global is an AI-powered customer success and retention platform that helps companies orchestrate the customer journey from onboarding to advocacy.

What you will do

• Manage pipeline health, rep performance, and forecast accuracy using Salesforce, Sigma, and hirify.global.
• Identify and implement new AI technologies to improve seller productivity and pipeline visibility.
• Collaborate with Demand Gen, Finance, and Customer Success to coordinate go-to-market initiatives.
• Support annual planning activities including territory design, quota distribution, and headcount tracking.
• Maintain process documentation and the sales operating playbook to reduce friction for frontline teams.
• Coordinate recurring sales meetings, QBRs, and forecast calls, ensuring action items are tracked and executed.

Requirements

• Must be based in the USA
• 4+ years of relevant experience in sales operations or a similar role.
• MBA or equivalent combination of education and experience.
• Strong proficiency in sales analytics and data-informed decision-making.
• Ability to synthesize complex information into clear narratives for senior leadership.
• Experience working in a fast-paced, high-growth SaaS environment.

Culture & Benefits

• Comprehensive benefits package including fully covered medical premiums for employees.
• 401(k) plan, dental, and vision coverage.
• Flexible PTO and dedicated Recharge Holidays every quarter.
• $10,000 lifetime fertility stipend.
• Access to global coworking spaces.
• Equity program participation and annual bonus eligibility.