Healthcare Appointment Scheduler (Healthcare)

TL;DR

Healthcare Appointment Scheduler (Healthcare): Managing patient scheduling and coordinating medical appointments with an accent on HIPAA compliance and patient communication. Focus on optimizing provider schedules and maintaining accurate patient records within US business hours.

Location: Remote (Must align with US Mountain Daylight Time / Utah hours: 6 am to 3 pm MST)

Company

hirify.global is a rapidly expanding healthcare services organization providing staffing and remote operational support.

What you will do

• Welcome and assist patients via phone to schedule medical appointments.
• Navigate scheduling systems to find optimal times matching patient needs.
• Collect and accurately record essential patient information.
• Coordinate with healthcare providers to optimize scheduling efficiency.
• Document all patient interactions following standardized procedures.
• Ensure strict HIPAA compliance in all communications and data handling.

Requirements

• Previous experience in customer service or healthcare scheduling preferred.
• Ability to work US business hours (6 am to 3 pm MST/Utah time).
• Strict adherence to confidentiality and HIPAA compliance.
• Strong attention to detail and professional ethics.
• Comfort with learning new technology systems.

Culture & Benefits

• Permanent work-from-home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Stable and supportive remote work environment.