Commercial Trainer

TL;DR

Commercial Trainer (Education/SaaS): Managing and delivering onboarding curriculum and ongoing training programs for commercial teams with an accent on sales and account management enablement. Focus on creating role-specific training materials, maintaining documentation, and ensuring team proficiency in new product features and workflows.

Location: Must be authorized to work in the United States; role is based in Denver and is hybrid-friendly.

Salary: $31.88–$47.82/hour, plus 10% bonus potential.

Company

hirify.global is a leading reservation software provider for tours, activities, and attractions, acquired by Booking Holdings and serving over 20,000 clients globally.

What you will do

• Own the commercial employee onboarding program in the US, including scheduling and coordination.
• Deliver instructor-led classroom training for Sales and Account Management teams.
• Maintain and update training tools, content, and internal help pages for consistency.
• Collaborate with managers to develop curriculums and track success metrics for commercial teams.
• Generate training materials for new product releases and ensure team readiness.
• Enable team members to be self-sufficient and proficient with demo dashboards and CRM tools.

Requirements

• 3+ years of experience in commercial training, ideally covering the full customer lifecycle.
• Must be authorized to work in the United States.
• Proven experience in a client-facing commercial role such as Sales or Account Management.
• Exceptional communication, writing, and group facilitation skills.
• Technical aptitude with experience working within a CRM.
• Familiarity with the tourism industry, specifically tours and activities.

Nice to have

• Experience working within a SaaS environment.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• Generous leave policy including 26 vacation days, 10 sick days, and 12 paid holidays.
• Global leave benefits including 22 weeks of paid parental leave.
• 401k plan with employer matching.
• Wellness benefits including Headspace subscription and work-from-home assistance.
• Hybrid-friendly work environment with social events and team-building.